In this webinar, we break down what a modern, defensible evaluation playbook actually looks like. You’ll learn how to design fair, consistent review processes, align scoring criteria across reviewers, and ensure every decision can be clearly justified with confidence.
00:00:00 – You Built the Program—But No One’s Engaging With It
Many organizations invest heavily in building programs, only to see low participation. Without strong engagement, even well-designed programs fail to deliver impact. This section reframes engagement as a system and experience problem—not just a marketing issue.
00:02:05 – Why Participation Is Lower Than Expected
Low participation often stems from friction, confusion, or lack of visibility. This segment explains why potential applicants don’t complete submissions or engage with programs.
00:06:30 – Where Engagement Starts Breaking Down
Engagement typically drops off during the application or submission process. This section highlights where users disengage and abandon workflows.
00:10:55 – The Cost of Low Submission Volume
Fewer submissions reduce program quality and limit outcomes. This segment connects low participation to weaker decisions and reduced program impact.
00:15:20 – Why Qualified Applicants Aren’t Applying
Even strong candidates may avoid applying if the process is unclear or time-consuming. This section explains how poor experience design deters high-quality applicants.
00:19:45 – What High-Engagement Programs Actually Do Differently
High-performing programs reduce friction and improve clarity at every step. This segment outlines what submission management systems must enable to increase participation.
00:24:30 – Designing an Experience That Drives Participation
User experience plays a critical role in engagement. This section focuses on creating intuitive, streamlined submission workflows.
00:29:50 – Making It Easier for Applicants to Complete Submissions
Simplifying the application process improves completion rates. This segment highlights how structured forms and guided workflows increase participation.
00:35:10 – Reducing Friction in the Review and Participation Process
Friction doesn’t just impact applicants—it affects reviewers too. This section explains how smoother workflows improve overall engagement.
00:40:20 – Live Walkthrough: A High-Engagement Submission Workflow
See how a submission management system improves participation through better design and structure. This walkthrough demonstrates engagement in action.
00:51:40 – What Improves When Participation Increases
Higher participation leads to better applicant pools and stronger outcomes. This section connects engagement to program success.
00:56:15 – Where Engagement Drops Off the Most
Certain stages of the process see the highest drop-off rates. This segment identifies where teams should focus improvement efforts.
00:59:30 – Q&A: What Teams Need to Increase Participation and Engagement
Improving engagement requires both better design and system support. This Q&A addresses how teams can increase participation effectively.
The all-in-one platform for managing scholarships, grants and awards programs.
